Return Policy

Return Policy Thank you so much for your business! We appreciate your support of our small made-to-order business based in Providence, RI. Each item is crafted specifically for you upon order, allowing us to maintain high quality without holding excess inventory.

 Quality Guarantee We stand by the quality of our products. You can expect your order to arrive quickly and without defects. If your item arrives damaged or with a printing defect, please contact us within 30 days of receipt. We’ll be happy to provide a replacement at no extra cost, and you can keep the original item. To initiate a replacement, simply send us photos or videos of the issue at info@goodvibeonly.store.

 We aim to process your request within 24-48 hours.

Return Process You have 30 days from the date you receive your item to request a return. To be eligible for a return, the item must be in the same condition as received: unworn, unused, with tags intact, and in its original packaging. Please include your receipt or proof of purchase with your return request.

 How to Initiate a Return?

  1. Contact us at info@goodvibeonly.store to start the return process.
  2. Returns must be sent to the following address:
    • Return Address:
      166 Valley St
      Providence, RI

Once your return request is accepted, we will send you a return shipping label along with detailed instructions. Please note that we cannot accept items returned without prior authorization.

Damages and Issues Please inspect your order immediately upon receipt. If the item is defective, damaged, or if you received the wrong item, contact us right away so we can make it right.

 Exceptions / Non-Returnable Items Certain items are not eligible for return, including:

  • Perishable goods (e.g., food, flowers, plants)
  • Custom print-on-demand products (e.g., personalized items)
  • Personal care items (e.g., beauty products)
  • Hazardous materials, flammable liquids, or gases

We also do not accept returns for sale items or gift cards. If you have questions about whether an item is eligible for return, please reach out to us. Exchanges For exchanges, the fastest way to get the item you want is to return the item you currently have. Once your return is accepted, you can place a new order for the desired item. If you have any further questions about our return policy or need assistance, please feel free to contact us at info@goodvibeonly.store. Thank you for supporting our small business!